Technical Support

Not all companies require a full time Network Administrator, and ChampTech offers short term technical solutions for your business. If your workstation or server fails to boot up, or displays an error you've never seen before, call us and we can schedule a visit to determine what the problem is. Or we can evaluate your existing network and recommend changes for security reasons, ease of data flow, potential future problems, and expansion planning. Our field of expertise includes both the Windows and Macintosh operating systems, with experience in creating server solutions custom designed for your business needs.

Technical Services include:

• Network Administration
• 24 hour Phone Support
• Emergency Server Support
• Troubleshoot problems to a component level
• Knowledge of digital and analog electronics including fiber optics
• Desktop/User Support
• Hardware Installation & Support on all platforms
• Software Installation & Support on all platforms
• Test and Repair Windows and Macintosh Computer Systems
• Server Maintenance and Repair
• Data Back-ups
• Recommend and install servers and Internet solutions
• Diagnose network speed and availability issues and correct as needed
• Ethernet networks and servers
• Virus detection, prevention and remediation
• Troubleshoot complex hardware-software integration problems with all operating systems
• Install and operate major operating systems including: Windows 98, Dos, Windows NT 4.0, Windows 2000 advanced server, Citrix Server, Windows XP, Cisco routers, and Macintosh OS 9 and X
• Use of oscilloscopes, multi-meters, and logic analyzers
• Software programming using C++ and Assembly

Do you need technical suport?

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